Privacy Policy

Introduction

At Elväsh, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or purchase our products.

Information We Collect

When you browse our site, place an order, or contact us, we may collect the following:

• Your name, email address, and phone number
• Your delivery and billing address
• Order history and payment details (processed securely, not stored on our servers)
• Messages you send us via our contact form, WhatsApp, or social channels
• Basic browsing data such as pages visited and device/browser type

How We Use Your Information

We use the information we collect to process and deliver your orders, respond to enquiries, send updates about your purchase, and — only with your consent — share news, offers, or new product launches. We never sell your personal information to third parties.

Cookies

Our website may use cookies to remember your preferences, keep items in your cart, and understand how visitors use the site so we can improve it. You can disable cookies through your browser settings, though some features of the site may not work as intended.

Third-Party Services

We may use trusted third-party services for payment processing, delivery, and website analytics. These providers only receive the information necessary to perform their service and are required to keep it secure.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. To make a request, simply get in touch using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date.